Compliance Documentation

To view or download a copy of our Compliance documentation please click on the relevant link below:

• Statewide FSG
• Duty of Disclosure
• Privacy Policy

General Advice Warning

Any information on this website may be regarded as general advice only. Your personal objectives, needs or financial situations were not taken into account when preparing this information. You should consider the appropriateness of any general advice, having regard to your own objectives, financial situation and needs, before acting on it. Where the information relates to a particular financial product, you should obtain and consider the relevant product disclosure statement before making any decision to purchase that financial product.

Client Complaints or Breach

In the event that you wish to lodge a complaint or a breach, please contact:

Complaints Officer
Statewide Insurance Brokers
PO Box 240
SOUTH PERTH 6951
Telephone: 08 9474 4344
Email: info@statewideib.net.au

AFCA

Statewide is a member of and subscribes to AFCA, the Australian Financial Complaints Authority. If your initial complaint has not been resolved internally, with the insurance company or you wish to escalate, you have the right to refer the matter to AFCA here.

Regulatory Requirements

As an Australian Financial Services Licence holder, we are subject to and bound by a number of strict requirements.  As a brokerage that has been in operation since 1970, our reputation forms the foundation of our business, and we endeavour to uphold high ethical and moral standards at all times.  We exist within a heavily regulated Financial Services environment, and are proud to have done so for many decades.